Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

See item details for return and exchange eligibility.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Blue Paisley Design respects your privacy. I receive, collect, and use only the information necessary to process and fulfill your order, communicate with you about your purchase, provide customer service, and comply with applicable legal and tax requirements.

Information may include your name, shipping address, email address, order details, and any personalization information you provide through Etsy.

Your information may be shared only when necessary to fulfill your order, such as with Etsy, shipping carriers, and fulfillment or supplier partners used to process and ship certain products. I do not sell your personal information or use Etsy customer information for unsolicited marketing.

Order information may be retained as necessary for business, tax, accounting, and legal purposes.

If you have questions about how your information is used in connection with an order from Blue Paisley Design, please contact me through Etsy Messages.

Legal imprint